This hands-on guide provides quick, insightful guidance for practitioners who find themselves working with asylum seekers and refugees. Part I covers the essentials of understanding refugees’ experiences including what they are coping with now they are in the UK, definitions, entitlements and restrictions, and equality and positive action, and practical engagement including improving access and overcoming language barriers. Part II prepares professionals for meeting a wide range of needs, including housing and poverty, health and mental health, training and employment, and issues and opportunities when working with child and young refugees. This pragmatic book accompanies social workers, medical staff, educators, charity workers and housing professionals in their daily work, and enables them to understand refugees’ experiences from their own points of view. In a time when record numbers of people are seeking asylum, this is an excellent starting point for all those working to create safe and welcoming environments for those in need.